The Assistant Manager / Senior Assistant Manager, will be part of the Health and Social Sciences (HSS) Cluster under the Academic Programme Administration Division, and will provide administrative support to the Cluster and Division in the areas listed below.

Key Responsibilities:

· Plan and manage the operations of both new and existing degree programmes.

· Coordinate class timetables and schedules; support the booking of facilities as required.

· Assist in student enrolment and module registration;

· Support the Programme Leader(s) in compiling information and preparing for the Board of Examiners’ meetings, including presentation slides and minutes of meeting.

· Organize and manage assessments, quizzes and practical examinations, including the preparation of logistics, manpower engagement and allocation, as well as onsite support.

· Organize and manage programme-level events, including briefings, meetings, retreats, workshops and dialogue sessions.

· Administer procurement processes within the programme(s) and at the Cluster level.

· Work closely with internal and external counterparts, including collaborators, overseas universities and polytechnics.

· Record and maintain meeting notes or minutes.

· Handle student-related matters such as processing claims and withdrawals.

· Support the preparation process for programme accreditation.

· Carry out additional programme support tasks as assigned by Reporting Officer, Cluster Director, Director of Programmes or Programme Leaders.

Requirements:

· A Degree from a recognised Institute of Higher Learning.

· At least 3 years of proven experience in a similar role, preferably within an educational environment.

· Proficient in Microsoft Office applications with good overall IT literacy and the ability to learn and use new digital tools and systems.

· Adaptable and able to work both independently and collaboratively as a strong team player to achieve objectives in a fast-paced and dynamic environment.

· Excellent communication and interpersonal skills; with excellent written and verbal proficiency.

· Highly organized and detail-oriented, with a keen eye for accuracy and completeness.