The successful candidate will get the opportunity to work with multiple stakeholders within and outside the Registrar’s Office to drive innovation and digital transformation in Registrar’s Office. He/She will be involved in analysing and interpreting data to support policy and strategic decision-making and contributing to digital transformation and innovation initiatives that enhance operational efficiency and service delivery. 

Job Responsibilities

Data Analysis, Reporting and Migration support

• Collate and analyse student-related data from various sources to identify trends, patterns and actionable insights to inform policy development and strategic planning
• Develop and maintain reports and dashboards to present key performance indicators and generate strategic insights
• Support data migration projects through data retrieval, validation, cleaning, field mapping, and assisting with testing and user acceptance processes

Innovation and Digital Transformation

• Review current operational processes and identify areas for improvement
• Propose innovative solutions using Artificial Intelligence (AI), automation tools or other emerging technologies to enhance efficiency and increase productivity
• Work with stakeholders to execute process enhancements and automation

Project and System Implementation

• Collaborate with cross-functional teams to envision future business requirements for new systems, e.g., PET/CET
• Play a pivotal role in designing, developing, and implementing system solutions to streamline operational workflows
• Conduct user system testing, troubleshoot issues and provide constructive feedback on the system functionalities

Job Requirements

• A recognised degree in Data Analytics, Computer Science, Information Technology or a related field
• 3-5 years of relevant work experience in data analysis, transformation, system development and implementation
• Strong analytical skills and proficiency in AI, data analysis and business intelligence tools (e.g. Python, R, Microsoft PowerBI etc.)
• Open minded team player who keeps the team goals in view
• Good communications skills in both written and spoken to handle diverse stakeholders

Key Competencies

• Ability to apply logical reasoning and systems thinking to solve problems and make sound recommendations.
• Excellent verbal and written communication
• Meticulous and detail-oriented
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
• Customer service oriented and possessing a positive attitude to approach work challenges