Job Purpose

The Professional Officer will support applied research and innovation in community and allied health, working with internal teams and industry partners to develop practical solutions. The role focuses on translating clinical and operational needs into scalable solutions that address challenges in meeting healthcare innovation targets through care automation, digital health, and other sustainable solutions for the community care sector.

Professional Officers are expected to bring a strong healthcare-sector leadership track record, preferably at Assistant Director level or above, with proven experience in managing a business unit, service line, programme office, or multi-disciplinary delivery team. The role requires a hands-on leader who has carried business or KPI targets, generated industry projects through business development and partner engagement, secured funding or other cashable resources, and personally driven project execution to deliver measurable healthcare innovation outcomes, including project completion, value capture, manpower training, ecosystem outreach, and NRF KPI delivery evidence.

Key Responsibilities

• Applied Research & Development
  • Conduct reviews on healthcare innovation literature, frameworks, and assessment tools for both generic industry-wide and sector-specific applications, such as care automation, anti-frailty programmes, and cognitive screening technologies.
  • Develop healthcare solution road mapping and development frameworks to support the identification and follow-through of innovation solutions for community and aged care providers.
  • Support the development of healthcare solutions and applications through project execution (experimentation, data collection, analysis, and evaluation), including but not limited to the AI-enabled Dignity Care Bed system, automated visual acuity stations, and tremor management technologies.
• Industry Collaboration
  • Support collaborations with industry partners — Community & Aged Care Providers, Healthcare & Population Health Partners, and Technology Solution Providers — to understand problem statements and contribute to solution development.
  • Assist in project scoping by gathering technical inputs and identifying relevant capabilities within the ecosystem (IHLs, research centres, industry partners).
  • Participate in industry meetings, discussions, and project engagements to build and maintain the ICAH ecosystem network.
• Project Execution & Support
  • Assist in leading the planning and execution of multiple healthcare innovation projects to ensure timely delivery of outcomes, specifically tracking the committed NRF KPIs: IaaS Service Volume, Innovation Initiatives, Value Capture, Manpower Training, and Ecosystem Establishment, with clear documentation of industry project completion, value generated, funding secured, partner commitments, and team contribution.
  • Generate technical reports, presentations, and documentation on the development of healthcare solutions and applications, including the monthly ICAH operations report for management.
  • Contribute to grant proposals and project submissions where required.
  • Track project progress and maintain proper documentation of activities across the secured and pipeline project portfolio, including milestone status, risks/issues, partner commitments, funding status, value-capture evidence, training outcomes, and ecosystem outreach.
  • Support the IaaS Center for Community and Allied Health Innovation in achieving measurable NRF KPI outcomes, including delivery of data analytics, innovation initiatives, value capture, manpower training, and ecosystem-establishment targets.
  • Assist in leading the team to complete 12 data analytics projects and digital dashboards for industry, hospitals, aged homes, or non-profit organisations.
  • Support the securing of $2M in industry- or agency-funded projects, new grants, or other cashable resources for SIT.
  • Assist in leading the team to deliver 30 innovation projects and support deployment of 20 new or improved products, processes, or services to industry, hospitals, aged homes, or non-profit organisations.
  • Support delivery of technologies and solutions through IaaS initiatives that help organisations generate S$11 million in cost savings and/or new businesses.
  • Train 120 company employees and/or healthcare professionals on innovation solutions implemented by IaaS, enabling dissemination and sharing of best practices with industry and other healthcare providers through workshops.
  • Provide Assistant Director-level or equivalent leadership exposure in healthcare-sector project delivery, including ownership of business unit, programme, service-line, or portfolio targets; stakeholder engagement with care providers, hospitals, aged-care operators, allied health partners, industry solution providers, and internal research/engineering teams; and hands-on follow-through to convert opportunities into funded projects and implemented outcomes.
  • Oversee the allocation and integration of contributions from Research Engineers with different skill sets, ensuring that each workstream contributes its share to the overall NRF KPI delivery plan.

Job Requirements

• Bachelor's degree in Health Sciences, Biomedical Engineering, Business Administration, Healthcare Management, Public Health, Nursing, Allied Health, or related disciplines,  Master's degree preferred.
• Minimum 7 years' relevant experience with substantial work experience in healthcare, community care, aged care, allied health, digital health, healthcare operations, product development, or healthcare innovation.
• Demonstrated healthcare-sector leadership track record, preferably equivalent to Assistant Director level or above, in leading a business unit, programme office, service line, project portfolio, or multi-disciplinary delivery team in healthcare, community care, aged care, allied health, digital health, or applied innovation settings.
• Possess understanding of healthcare innovation concepts (e.g., clinical validation, commercialisation, care automation, health economics).
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication skills.
• Resourceful, meticulous and problem-solving attitude.
• Ability to evidence the value of projects delivered, including project quantum, business scale handled, cost savings, productivity outcomes, new business generated, or other measurable value-capture outcomes.
• Experience in securing or supporting industry-funded projects, agency-funded grants, or equivalent cashable resources, with ability to document funding quantum and stakeholder commitments.
• Proven accountability for business, operational, revenue, funding, or KPI targets, with experience in business development, partner engagement, proposal shaping, project generation, and conversion of industry or healthcare needs into funded projects, grants, pilots, deployments, or other cashable resources.
• Ability to both lead and personally contribute to delivery, including scoping, execution, stakeholder management, documentation, value capture, risk/issue resolution, and hands-on troubleshooting on the ground.
• Relevant exposure to healthcare service innovation, care automation, clinical workflow optimisation, digital health implementation, health economics, value capture, training delivery, and ecosystem-building activities will be advantageous.