The Assistant / Senior Assistant Manager will be part of the ICT Cluster within the Academic Programmes Administration Division. He/She will provide administrative support in the areas listed below:

Key Responsibilities:

• Plan and manage the operations of both new and existing degree programmes.
• Coordinate class timetables and schedules; support the booking of facilities as required.
• Assist in student enrolment and module registration;
• Assist in compiling students results and preparing related reports and presentations.
• Organize and manage assessments and events, including briefings, meetings, talks, workshops and dialogue sessions.
• Administer procurement processes within the cluster.
• Work closely with internal and external counterparts, including collaborators, overseas universities and polytechnics.
• Record and maintain meeting notes or minutes.
• Handle student-related matters such as processing claims and withdrawals.
• Support the preparation process for programme accreditation.
• Carry out additional programme support tasks as assigned by Cluster Director, Director of Programmes or Programme Leaders.

Requirements:

• A degree from a recognized institute of higher learning.
• At least 3 years of proven experience in a similar role, preferably within an educational environment.
• Proficient in Microsoft Office applications with good overall IT literacy and the ability to learn and use new digital tools and systems.
• Adaptable and able to work both independently and collaboratively as a strong team player to achieve objectives.
• Excellent communication and interpersonal skills; with excellent written and verbal proficiency.
• Highly organized and detail-oriented, with a keen eye for accuracy and completeness.