Key Responsibilities

• Manage the University’s panel of term contractors providing web development service, including vendor exploration and qualification, drafting and organising public tender to appoint term contractors, performance review and renewal.
• Provide strategic planning for the University’s collection of websites/microsites, ensuring that the University's overall web presence is well-organised, coherent and effective.
• Understand operational requirements and objectives from stakeholders and direct term contractors in developing web user journeys and interfaces to achieve them.
• Work with web content contributors to strategically focus content as a key part of the overall user experience.
• Maintain effective working relationships with internal stakeholders as well as external agency partners.
• Provide monthly reports on website performance as well as progress updates on ongoing maintenance efforts and projects.
• Offer expertise and guidance in Web/Digital areas to facilitate business growth and development.

Job Requirements

• Tertiary qualifications in computer science or related field with at least 3 years of relevant experience in website development and project management.
• Experience in developing and maintaining web applications and Content-Management Systems (CMS) (e.g. SharePoint, Drupal).
• Experience in project management and vendor management, procurement experience would be a plus.
• Strong knowledge in SEO/SEM with experience in implementation.
• Strong knowledge of Google Analytics (GA4) and proficient in HTML, CSS, JS and JQuery.
• Understanding and implementation of Salesforce, Generative AI, and GPT is an added advantage.
• Possess positive attitude and accountability.
• Ability to work collaboratively within the team and across teams.
• Excellent communication and collaboration skills.
• Eagerness to learn and to grow in a digital environment.