This role supports the Admissions and Financial Aid Division’s key task of recruiting qualified applicants for admissions to the Singapore Institute of Technology.  He/she is responsible for assisting to manage admissions operations, processes and systems, and applicant journey to meet the University’s and Division’s objectives. He/she will also be involved in executing outreach, marketing and communications activities aimed at attracting students to SIT and ensuring the target admissions numbers and quality set for each course offered by the institute are met. This position contributes to supporting all of the Division’s focus areas, including admissions operations, recruitment and outreach, financial assistance and scholarships. 

Key Responsibilities

• Assists in the running of the operations of Admissions work, spanning across admissions processes, systems and applicant journey, thereby contributing to meeting admission objectives and targets.
• Helps to formulate and execute strategies to attract suitable, quality students to SIT.
• Assists in organising events like the Open House, road shows, information sessions and outreach talks organised by SIT.
• Committed to providing a positive applicant experience, upholding service standards, and professionally managing touch-points and engagement with prospective students, and the public, thus representing the University and the Division favourably.  
• Works closely with Overseas University partners and SIT Directors of Programmes and Programme Leads to achieve enrolment goals.
• Manages specific functional portfolios/projects which contribute to collective goals.
• Supports all of the Division’s focus areas, including admissions operations, recruitment and outreach, financial assistance and scholarships.

Job Requirements

• Degree from a good University or Polytechnic Diploma
• Minimum 2 to 3 years of work experience, preferably with experience in administrative duties and customer service support in the education sector
• Good command of spoken and written English
• Good interpersonal skills required to work with professors, colleagues and students
• Strong commitment to service delivery
• Meticulous with strong organisational and administrative skills
• Able to multi-task, keen to learn, and can work well in a dynamic environment
• Able to lead in project teams and organise events, as well as the ability to work well in teams.
• Able to work with tight deadlines
• Able to maintain calm under pressure
• Proficient in Microsoft Office